we value our customers and their creative journeys. Whether you have a question about our products, need assistance with an order, or want guidance for your next project, our support team is always ready to help.
You can reach us using any of the options below, and we’ll respond as quickly as possible.
📞 Customer Support by Phone
Prefer talking to a real person? Our friendly support team is just a call away.
Customer Care: 1-888-739-4120
Working Hours:
Monday to Friday — 9:00 AM to 5:00 PM (EST)
For detailed questions or requests, email us and we’ll respond as quickly as possible.
Email: joannssite064@gmail.com
Average Response Time: 24–48 business hours
Need quick answers? Use our live chat feature during office hours for real-time support.
Live Chat Availability:
Monday to Friday
9:00 AM – 5:00 PM (EST)
You may also visit us during business hours for official inquiries.
Joanns Fabric
7202 Jump Street
Youngstown, FL
United States
To help us assist you better, please complete the contact form with accurate information. Our support team reviews every message carefully.
Service Hours:
Monday – Friday | 9:00 AM – 5:00 PM (EST)
We usually reply within 24–48 business hours.
Form Includes:
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