Contact Us

we value our customers and their creative journeys. Whether you have a question about our products, need assistance with an order, or want guidance for your next project, our support team is always ready to help.

You can reach us using any of the options below, and we’ll respond as quickly as possible.

How Can We Help You Today?

📞 Customer Support by Phone

Prefer talking to a real person? Our friendly support team is just a call away.

Customer Care: 1-888-739-4120
Working Hours:
Monday to Friday — 9:00 AM to 5:00 PM (EST)

Email Assistance

For detailed questions or requests, email us and we’ll respond as quickly as possible.

Email: joannssite064@gmail.com
Average Response Time: 24–48 business hours

Live Support Chat

Need quick answers? Use our live chat feature during office hours for real-time support.

Live Chat Availability:
Monday to Friday
9:00 AM – 5:00 PM (EST)

Office Location

You may also visit us during business hours for official inquiries.

Joanns Fabric
7202 Jump Street
Youngstown, FL
United States

Online Contact Form

To help us assist you better, please complete the contact form with accurate information. Our support team reviews every message carefully.

Service Hours:
Monday – Friday | 9:00 AM – 5:00 PM (EST)

We usually reply within 24–48 business hours.

Form Includes:

Full Name *
Email Address *
Phone Number (Optional)
Reason for Contact *
Message Details

Stay Connected With Our Creative Community

Follow Joanns Fabric on social media for inspiration, tutorials, new arrivals, and exclusive updates.

Shop Online Anytime

Browse our curated collection of fabrics, yarns, sewing tools, and craft essentials online. Enjoy easy shopping and trusted delivery through our online partners.